Keywords
Emergency quality
Influencing factors
Improvement countermeasures
Submitted : 2026-03-17
Accepted : 2026-04-01
Published : 2026-04-16
Abstract
To accurately grasp the current situation of Chinese citizens’ emergency quality for accidents and disasters, explore its external environmental influencing factors and scientific improvement paths, an emergency quality model including seven dimensions—emergency knowledge, emergency skills, self-cognition, personal traits, values, personal motivation, and social role—was constructed based on the Iceberg Competency Model. A questionnaire survey was conducted with 267 questionnaires distributed and 261 valid ones recovered, with an effective recovery rate of 97.8%. The results of data regression analysis show that in the emergency environment, family learning, school learning, public service advertisements, and school drills play a significantly positive role in improving emergency quality, with family learning having the most prominent impact, while the impacts of social media and other safety training institutions are not significant. Finally, targeted improvement countermeasures are proposed from four aspects: improving the emergency mechanism, expanding publicity channels, strengthening emergency education, and carrying out emergency drills, providing empirical support and practical reference for advancing the modernization of China’s emergency management system.
References
Long F, Majumdar A, Carter H, 2023, Understanding Levels of Compliance with Emergency Responder Instructions for Members of the Public Involved in Emergencies: Evidence from the Grenfell Tower fire. International Journal of Disaster Risk Reduction, 2023(88):103665.
Kim AJ, Taylor M, Ryan B, 2020, Emergency Management Communication: The Paradox of the Positive in Public Communication for Preparedness. Public Relations Review, 46(5): 101884.
Anderson T, 2023, Surging to Strengthen Emergency Response. Bulletin of the World Health Organization, 101(1): 1–5.
Tanaka SI, 2023, Accident at the Fukushima Dai-ichi Nuclear Power Stations of TEPCO: Outline & Lessons Learned. Japan Academy Proceedings Series B: Physical and Biological Sciences, 99(3): 471–473.
Li RZ, 2021, Research on Emergency Management of Accidents and Disasters in Daqing Municipal Government, thesis, Liaoning Normal University.
Liu ZZ, Cheng BD, 2022, Comparative Analysis of Emergency Rescue Performance of Sudden Accidents and Disasters: A Case Study of Two Building Collapse Accidents in China and the United States. China Emergency Rescue, 2022(2): 58–62 + 10.
Lu WG, Ye LY, 2017, Urban Man-made Accidents and Disaster Emergency Response from the Perspective of Non-traditional Security: A Case Study of the “2·10” Subway Arson Incident in Hong Kong. Shanghai Urban Management, 26(5): 49–55.
Song J, Li F, 2023, Analysis of Influencing Factors of College Students’ Emergency Capabilities Based on DEMATEL Method. Technology and Innovation Management, 44(1): 90–96.
Jiang HY, Zhu YL, 2018, Analysis on the Current Situation and Problems of Emergency Management of Public Health Events. Modern Management Science, 2018(10): 79–82.
Guo T, Yang HL, 2021, Analysis on the Level of Health Literacy and its Influencing Factors among Rural Residents in Chongqing in 2020. Chinese Journal of Health Education, 37(8): 684–688.
Tao X, 2019, Research on the Competency Structure and Cultivation Strategies of Talents for Global Governance, thesis, Wuhan University.
Liu YS, 2020, An Empirical Study on the Construction of Competency Model for Fire Rescue Personnel and Its Application, thesis, Northwest University.
Qin LF, 2022, Research on the Construction of College Counselors’ Competency under the Normalized Epidemic Prevention and Control: From the Perspective of the Iceberg Competency Model. International Public Relations, 2022(22): 145–147.
Yao H, 2018, Research on the Main Elements and Improvement Countermeasures of College Students’ Emergency Level, thesis, Shanxi University of Finance and Economics.
Wu HR, 2015, Exploration on the Paths of Improving Citizens’ Quality from the Perspective of Social Governance Innovation. Theoretical Observation, 2015(10): 86–87.