Exploration on the Construction of Mobile Library Service Quality Optimization Model
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DOI

10.26689/jcer.v3i6.910

Submitted : 2019-10-27
Accepted : 2019-11-11
Published : 2019-11-26

Abstract

The emergence of science and technology and big data has promoted the emergence of major resource platforms.Mobile libraries have emerged as the world progresses. Users have put forward high requirements for service quality in the process of using mobile libraries. Optimizing service quality is one of the important topics of mobile libraries today.In our paper the mobile library service quality optimization model is constructed from three aspects, including the starting point of the optimization model, the optimization content, and the final construction.While keeping up with the pace of the times, we will meet the needs of users and enhance user satisfaction inorder to promote the development and advancement of mobile libraries.