Research on Customer Requirement Prioritization of Engineering Products Based on Group Multi-Granularity Linguistic Information
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Keywords

Quality function deployment
House of quality
Comprehensive priority
Multi-granularity linguistic information

DOI

10.26689/ssr.v6i1.6025

Submitted : 2023-12-30
Accepted : 2024-01-14
Published : 2024-01-29

Abstract

Considering the ambiguity and uncertainty of information in the construction of an engineering product qualityhouse, a method of determining customer requirements priority based on group multi-granularity linguistic information isproposed. This method starts with experts giving subjective decision information on customer requirements. Secondly, thepriority of each demand can be obtained through consistency transformation and sequential optimization technology of theapproximate ideal scheme. The effectiveness and practicability of the method is proven with an application example.

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