A Review of Research on the Development of Intangible Cultural Heritage Activation Based on Service Design Concepts
Download PDF

Keywords

Service design
Intangible cultural heritage activation
Living inheritance

DOI

10.26689/ssr.v8i4.14809

Submitted : 2026-04-25
Accepted : 2026-05-10
Published : 2026-05-25

Abstract

This study, through a systematic literature analysis, conducts an in-depth exploration of the ingenious application of service design thinking and methodologies, aiming to infuse fresh perspectives and innovative pathways into the inheritance and development of intangible cultural heritage (ICH), thereby facilitating the expansion of broader practical dimensions for its protection and transmission. Grounded in a macro framework, this research systematically dissects the unique value and profound significance of service design within the domains of ICH protection and communication. It argues that the integration of this thinking approach not only enriches the theoretical system of ICH protection and provides robust guidance for practical endeavors but also propels ICH to radiate more brilliant splendor amid the tides of the new era.

References

Li JM, Wang QQ, Wei YN, 2023, Research on the Value Co-creation Mechanism of Living Inheritance of Rural Intangible Cultural Heritage Tourism. Journal of Sichuan Normal University (Social Science Edition), 50(1): 82–90. https://doi.org/10.13734/j.cnki.1000-5315.2023.01.010

Zhang LL, Zhu YY, 2021, Intangible Cultural Heritage Inheritance and Innovative Design under the Background of National Trend. Decoration, 2021(10): 30–35. https://doi.org/10.16272/j.cnki.cn11-1392/j.2021.10.003

Fu YX, Luo X, 2023, Research and Practice on the Cultural Innovation Ecosystem of Intangible Cultural Heritage Handicrafts under Industrialization. Packaging Engineering, 44(16): 330–339. https://doi.org/10.19554/j.cnki.1001-3563.2023.16.034

Xu SB, Lu Y, Wang ZJ, et al., 2024, Research on the Design of Intangible Cultural Heritage Handicraft Activation Platform App from the Perspective of Service Design. Packaging Engineering, 45(6): 326–337. https://doi.org/10.19554/j.cnki.1001-3563.2024.06.035

Shi MY, 2023, Intangible Cultural Heritage Workshops: From “Blood Transfusion” to “Blood Production” for Rural Revitalization. Journal of Yunnan University for Nationalities (Philosophy and Social Sciences Edition), 40(05): 43–46. https://doi.org/10.13727/j.cnki.53-1191/c.20230831.003

Chen Z, 2020, Research on the Integrated Design of “Intangible Cultural Heritage” Products from the Perspective of Service Design Thinking. Western Leather, 42(10): 3–4. https://doi.org/10.20143/j.1671-1602.2020.10.003

Chen QD, 2012, On the “Whole” Perspective Value of Service Design. Journal of Nanjing University of the Arts (Fine Arts and Design Edition), 2012(4): 141–144.

Feng WT, Zhang H, 2024, Review of Research on the Development of Intangible Cultural Heritage under the Perspective of Service Design Thinking. Western Leather, 46(14): 144–148. https://doi.org/10.20143/j.1671-1602.2024.14.144.

Wang XY, Zhang WR, 2018, Literature Review on Service Design Based on User Consumption Demand. Art and Design (Theory), 2(6): 29–31. https://doi.org/10.16824/j.cnki.issn10082832.2018.06.003

Tian ZY, Wang HC, 2005, Research on the Process Capability Index of Service Enterprises Based on Service Blueprint Technology. Industrial Engineering and Management, 2005(1): 6–10. https://doi.org/10.19495/j.cnki.1007-5429.2005.01.002

Dong YM, 2014, Empathic Design Research for Product-Service Systems, thesis, Jiangnan University.

Wang QB, 2021, Research on the Design of Intangible Cultural Heritage Handicraft App Based on Service Design. Science and Technology Information, 19(13): 200–202. https://doi.org/10.16661/j.cnki.1672-3791.2012-5042-3085

Li XY, Zhang XY, 2022, Initial Exploration of Guangcai Porcelain App Design from the Perspective of Service Design. Creative Design Source, 2022(4): 16–21.

Chen JJ, 2018, Research on the Redesign of Intangible Cultural Heritage Lotus Lanterns Based on Service Design Thinking. Art Hundred, 34(3): 235–239.