Intercultural Communication in Medical Context: An Analysis of Regional and Cultural Factors
Abstract
In recent years, the number of visitors to China has surged. As a result, the number of foreign nationals utilizing China’s healthcare system has inevitably increased. From the perspective of applied linguistics, empirical research on foreign patients’ medical experiences and health examinations in China remains limited. This study, as a preliminary experiment focusing on communication between foreign patients and Chinese doctors, collected 10 short videos shared by foreign patients living in or visiting China, which documented their healthcare experiences. Through transcription and translation, a total of 9,033 words of text were obtained. The transcribed texts were then analyzed for sentiment using the micro-word cloud software. The study found that foreign patients in China praised the efficiency of healthcare services, particularly the ability to undergo tests and examinations without the need to wait for an appointment, as well as the high-quality doctor services, and affordable medical costs. However, concerns about privacy protection were also noted.
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