The development of the digital economy has presented both opportunities and challenges for the transformation of commercial banks. This article aims to conduct a literature review on the impact of digital transformation on commercial banks and to explore the multi-dimensional effects it brings. Through a review and analysis of relevant domestic and international literature, this paper first defines the connotation of digital transformation in commercial banks. It then conducts a literature analysis and research on the strategic governance, business performance, and risk management aspects of the digital transformation of commercial banks from multiple perspectives. Based on the analysis of the existing literature, the paper explores directions for future in-depth research and offers corresponding policy suggestions, providing a theoretical and practical foundation for the future digital development of commercial banks.
Wang S, Xie X, 2021, Do You Know What You Do? Management Cognition and the Digital Transformation of Banks. Financial Comments, 13(6): 78–97.
Luo Y, Cui S, Kuang C, 2022, Digitalization and Business Transformation of Commercial Banks – Based on the Perspective of Traditional Business Structure Change. International Financial Research, 2022(5): 34–44.
Wang S, Xie S, 2022, Digital Transformation of Commercial Banks in China: Measurement, Process, and Influence. Economics (Quarterly Journal), 22(6): 1937–1956.
Sia SK, Soh C, Weill P, 2016, How DBS Bank Pursued a Digital Business Strategy. MIS Quarterly Executive, 15(2): 4.
Zhang Y, Yu Y, Chen Z, 2021, Artificial Intelligence, SME Financing, and Digital Transformation of Banks. Industrial Economy of China, 2021(12): 69–87.
Ren B, Zheng Z, 2021, The Influence of Fintech on the Risk-Taking of Commercial Banks – Based on the Perspective of the Credit Structure of Commercial Banks. Journal of Guizhou University of Finance and Economics, 2021(5): 61–69.
Wang X, Deng X, Zhou H, 2022, The Impact of Fintech on the Business Performance of Commercial Banks: To Promote or Restrain Them? Reform, 2022(8): 141–155.
Zhu X, Li X, 2022, Fintech and Bank Credit Risk: Increased or Decreased. Journal of Shanxi University of Finance and Economics, 44(11): 39–52.
Xiao Y, Li S, Liang B, 2020, Application of Fintech in Banking Under the Impact of COVID-19: Theoretical Logic, Practical Characteristics, and Path of Change. Research of Financial Economics, 35(3): 90–103.
Li J, Jiang S, Huang T, 2020, Fintech Performance and Digital Transformation of Financial Services Under Major Public Health Emergencies. Journal of Lanzhou University (Social Science Edition), 48(3): 84–95.
Chan T, Hamdi N, Hui X, et al., 2022, The Value of Verified Employment Data for Consumer Lending: Evidence from Equifax. Marketing Science, 41(4): 795–814. https://doi.org/10.1287/mksc.2021.1335
Wang L, Huang Y, Hong Z, 2024, Digitalization as A Double-Edged Sword: A Deep Learning Analysis of Risk Management in Chinese Banks. International Review of Financial Analysis, 94(3): 2–12.
Bueno LA, Sigahi TFAC, Rampasso IS, et al., 2024, Impacts of Digitization on Operational Efficiency in the Banking Sector: Thematic Analysis and Research Agenda Proposal. International Journal of Information Management Data Insights, 4(1): 100230. https://doi.org/10.1016/j.jjimei.2024.100230
Yu JW, Wu BY, 2021, Digital Finance and the Risk-Taking of Commercial Banks – An Empirical Study Based on Chinese Commercial Banks. Industrial Economic Review, 12(4): 108–128.
Zhai SB, Cheng YT, Xie L, 2023, Impact of Commercial Bank's Digital Transformation on Their Risk-Taking Level. Journal of Beijing Technology and Business University (Social Sciences), 38(2): 75–86.