Keywords
Head nurse
Nursing management
Submitted : 2023-10-28
Accepted : 2023-11-12
Published : 2023-11-27
Abstract
Objective: To explore and analyze the effect of the plan-do-check-act (PDCA) cycle method in the nursing management of head nurses. Methods: 68 patients who were hospitalized in the general surgery department were used as research subjects. The patients were divided into an experimental group and a reference group, with 34 cases in each group, by drawing lots. The experimental group was managed with the PDCA method. The management satisfaction, nursing quality score, and nursing effect of both groups were compared with each other. Results: The patients in the experimental group were generally more satisfied with the nursing services compared to the reference group (P < 0.05), and the difference was statistically significant. Before the intervention, there was no statistically significant difference (P > 0.05) in the nursing quality scores such as ward safety management, nursing risk management, nursing document writing, rescue equipment management, and head nurse administrative management between the two groups. After the intervention, the experimental group had higher nursing quality scores. Furthermore, the nursing effects such as disease education, quality control, safety management, humanistic care, and service attitude in the experimental group were significantly better than those in the reference group (P < 0.05). Conclusion: The application of the PDCA method in nursing management can improve management satisfaction, nursing quality, and nursing effect.
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