Investigation and Analysis of Factors Influencing the Quality of Community Nursing Services in Laishan District, Yantai City
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Keywords

Laishan District
Community nursing
Service quality
Influencing factors

DOI

10.26689/jcnr.v7i6.5591

Submitted : 2023-10-28
Accepted : 2023-11-12
Published : 2023-11-27

Abstract

Objective: The purpose of this study is to conduct an in-depth investigation and analysis of the factors affecting the quality of community nursing services in Laishan District, Yantai City, and provide suggestions for improving the quality of the services. Method: The community nursing services in Laishan District, Yantai City were investigated through questionnaires and on-site observations. Result: The content of nursing services was correlated with the professional titles of the staff. The guidance given to patients and caregivers was significantly correlated with the educational level of community nursing personnel. Therefore, this indicates that the professional titles and educational backgrounds of the community nursing personnel have a significant impact on the quality of service provided. Conclusion: The role of professional title evaluation can be optimized, further enhancing the educational level of nurses in surrounding communities, optimizing service content and methods, etc., in order to improve the quality of community nursing services in the region.

References

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