Application Effect of Feedforward Control in Outpatient Blood Specimen Management

Abstract

Objective: To analyze the application effect of feedforward control in outpatient blood specimen management. Methods: 1,200 patients who had their venous blood collected in outpatient phlebotomy room of our hospital’s outpatient clinic from January 2021 to April 2021 were selected as study subjects and divided into 600 cases in the control group and 600 cases in the observation group. The two groups of patients were compared in terms of their satisfaction with the staff, the efficiency of the nurses and the quality of nursing care, turnaround time before specimen analysis, the rejection rate of the blood specimens, and the time of result reporting. Results: After the implementation of feedforward control, patients’ satisfaction with staff, nurses’ work efficiency and quality of care, turnaround time before specimen analysis, specimen rejection rate, and result reporting time in the observation group were significantly higher than those in the control group (P < 0.05). Conclusion: The application of feedforward control in the management of outpatient blood specimens has significant effect, which effectively improves patients’ satisfaction, enhances the efficiency of nurses and the quality of nursing care, shortens the turnaround time of specimens before analysis and the reporting time of results, and reduces the rejection rate of specimens.