Keywords
Medical safety
Causes of disputes
Quality of diagnosis and treatment
Effectiveness
Submitted : 2025-03-31
Accepted : 2025-04-15
Published : 2025-04-30
Abstract
Objective: To analyze the effectiveness of the matrix medical administration model in enhancing medical safety management. Method: A total of 39 medical incidents in the hospital from September 2020 to September 2022 were selected as the reference group, implementing conventional medical administration. Another 39 medical incidents from October 2022 to October 2024 were chosen as the experimental group, adopting the matrix medical administration model. The practical indicators such as causes of medical disputes, dispute compensation, medical injury appraisal results, and diagnosis and treatment quality indicators were compared between the two groups. Results: In the experimental group, the primary reasons for medical disputes were patient-related, and most disputes resulted in no compensation. After medical injury appraisal, most cases were not considered medical injuries. The comparison between the two groups was statistically significant (P < 0.05). The diagnosis and treatment quality indicators of the experimental group were superior to those of the reference group (P < 0.05). Conclusion: The matrix medical administration model can reduce medical disputes caused by hospital factors, decrease the proportion of compensation and the incidence of medical injuries, and improve the quality of diagnosis and treatment, demonstrating high management effectiveness.
References
Dong C, Wang J, 2024, The Impact of Closely Integrated Medical Consortium Combined with Matrix Medical Administration Model on Hospital Quality and Safety. China Health Standard Management, 15(17): 35–38.
Hu L, Huang J, Jiang R, et al., 2025, Research on Organizational Inertia and Preventive Strategies of Medical Quality and Safety Management. Chinese Hospital Management, 45(3): 55–59.
Xin X, Peng X, Yang W, 2025, Establishing a Long-Term Medical Quality and Safety Management System based on the Performance Evaluation of Tertiary Public Hospitals. Modern Medicine & Health, 41(2): 560–563.
Li N, Zhang H, Huang Y, 2024, Exploration of Party Branch Construction in Public Hospitals based on Matrix Management. Modern Hospital, 24(12): 1835–1838.
Yue J, He S, Li L, et al., 2024, Practical Exploration of Carrying Out Disciplinary Inspection and Supervision Work in Public Hospitals based on the Matrix Management Model. Modern Hospital, 24(6): 851–853, 856.
Wang Y, Bao S, Chen X, 2023, Exploration of Constructing an Internal Audit Model for Public Hospitals based on Matrix Management. Chinese Hospitals, 27(2): 10–12.
Hu L, Zhang L, Li J, et al., 2020, Discussion on the Construction of Professional Ethics in Tertiary General Hospitals based on Matrix Management Mode. Chinese Journal of Hospital Administration, 36(11): 926–930.
Lv F, Yang H, Gao Q, et al., 2020, Application of Matrix Management in the Management of Hospital Nurses with Master’s Degree. Chinese Nursing Education, 17(4): 362–365.
Wu L, Zhu C, 2024, Application of Matrix Management Mode in Hospital Nutrition Nursing Quality Management. General Nursing, 22(11): 2113–2116.
Shi J, 2021, Discussion on the Construction of Hospital Professional Ethics under the Matrix Management Mode. China Health Industry, 18(17): 82–85.