Keywords
Smart home apps
Cognitive dissonance
Submitted : 2024-09-15
Accepted : 2024-09-30
Published : 2024-10-15
Abstract
This study constructs an integrated model of user experience in smart home applications (apps) to deeply explore the impact of cognitive dissonance on users’ emotional responses, subsequent behaviors, and experiential outcomes. The research emphasizes the importance of addressing emotional management in the design and development of smart home apps. The findings indicate that emotional response plays a critical mediating role in the user experience of these apps, offering new insights for further optimization. By understanding users’ emotional reactions and behavioral patterns under cognitive dissonance, developers can more effectively improve interface design and enhance the overall user experience.
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